Starwood Hotels and Resorts Case Study

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Starwood Hotels and Resorts Case Study

Implementing Six Sigma programs takes considerable time and commitment from an organization. In your Operations Management: Processes and Supply Chains  text, read the “Process Performance and Quality at Starwood Hotels and  Resorts” case study on page 133. Then respond to the case study’s  question 1 as your initial post for this discussion.

DQ 2

 

Quality and Capacity Planning Problems

After reading Chapters 3 and 4 in your  Operations Management: Processes and Supply Chains text,  select one question from the “Statistical Process Control” section on  pages 124–129, one question from the “Process Capability” section on  pages 129–131, and one question from Chapter 4, pages 150–156. Solve the  three problems and post your answers in the discussion area.

DQ 3

 

Gate Turnaround at Southwest Airlines Case Study

In your Operations Management: Processes and Supply Chains  text, read the “Gate Turnaround at Southwest Airlines” case study on  pages 156–157. Then respond to the case study’s questions 1 and 2 as  your initial post for this discussion.

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